These Terms of Service ("Terms") govern your use of Depth, the website, application, and related services. Depth is owned and operated by Depth Intelligence Private Limited ("Depth", "we", "us", "our"). Depth reads health and wellness information you choose to provide and returns scores, insights, Recaps, and an AI agent over your record. Please read these Terms carefully. The medical disclaimer in section 6 is especially important.
1. Acceptance of these Terms
By creating an account or using Depth, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Service.
2. What Depth is
Depth lets you upload blood-test report PDFs and authorize read-only access to Apple Health. We parse or import that information, generate a Depth Score and insight Recap, and provide an AI agent that answers questions across your record. The Service is a general wellness product for fitness and lifestyle optimization. It is not a medical service or medical device. See section 6.
Apple Health access is limited to user-authorized heart rate, resting heart rate, heart-rate variability (HRV), steps, walking/running distance, active energy, basal energy, exercise time, stand hours, oxygen saturation, respiratory rate, sleeping wrist temperature, VO2 max, blood glucose, body weight, body-fat percentage, lean body mass, sleep analysis, and workouts. Apple Health is Depth's only current health-data connection. Depth does not write to Apple Health. Data another app or device writes to Apple Health may be imported, but Depth does not directly communicate with, control, or certify Apple Watch or any other vendor or hardware. We offer no direct vendor or hardware integrations.
Where available, Depth may act as a concierge to arrange an at-home draw through an independent partner. Availability is not guaranteed. The partner performs collection and testing and issues the clinical result. Depth is not the laboratory, phlebotomy provider, or diagnostic provider.
3. Eligibility
You must be at least 18 years old to use Depth. By using the Service, you confirm that you are 18 or older and legally able to enter into these Terms. Depth is not intended for, and may not be used by, anyone under 18.
4. Your account and sign-in
You can create your account with Google, Sign in with Apple, or email. You are responsible for keeping access to your chosen sign-in method secure and for everything that happens under your Depth account. Tell us promptly if you believe your account has been accessed without your permission. The information you give us must be accurate, and you may not impersonate anyone else or create an account on someone else's behalf.
5. Acceptable use
You agree not to:
- Upload data that is not yours, or that you have no right to share with us.
- Use the Service to break the law, or to harm, harass, or infringe the rights of others.
- Reverse engineer, scrape, overload, probe, or interfere with the Service or its security.
- Resell, sublicense, or commercially exploit the Service or its output without our written permission.
- Misrepresent Depth's output as medical advice or a clinical diagnosis to anyone, including yourself.
6. Medical disclaimer: please read
Depth is not a medical device. It does not provide medical advice, diagnosis, or treatment. The Depth Score, insights, Recaps, and AI agent are for informational and general wellness purposes only. They do not diagnose, treat, cure, or prevent disease, are not a substitute for professional medical care, and do not create a doctor–patient relationship.
Always seek the advice of a qualified clinician about your health and before making any decision based on what Depth shows you. Never disregard professional medical advice, or delay seeking it, because of something you read in Depth. Depth does not replace lab interpretation by a licensed professional, and our outputs may be incomplete or wrong. If you think you may have a medical emergency, contact your doctor or local emergency services immediately.
7. Your uploads and the license you give us
You keep ownership of the reports and data you upload. To run the Service, you grant us a limited, non-exclusive, worldwide license to host, store, process, and analyze your uploads and the data derived from them, including sending the contents of your reports to our processors for AI extraction, and generating your scores, insights, and Recaps. This license exists only to provide the Service to you and ends when you delete the relevant data or close your account, subject to limited retention required by law. We describe exactly who processes your data, and where it is stored, in our Privacy Policy.
8. Our intellectual property
The Service itself (the software, the Depth Score methodology, the Recap format, our models, designs, text, and the Depth name and brand) belongs to us or our licensors and is protected by intellectual-property law. These Terms do not give you any right to use our brand or content except to use the Service as intended. The personalized output we generate for you is yours to use for your own purposes.
9. Third-party services
Depth relies on third parties to operate: Cloudflare for hosting, storage, and AI gateway services; PlanetScale for our database; Google and Google Cloud/Vertex for authentication and report processing; Apple for Sign in with Apple and Apple Health; OpenRouter and the pinned DeepSeek provider for AI processing; NVIDIA for fallback AI processing; PostHog for identified product analytics; Meta Pixel for public marketing-site measurement only; and Discord for concierge booking operations. Independent collection and testing partners perform concierge draw services and issue the clinical result. These providers have their own terms, and we are not responsible for their services. Our use of them is described in our Privacy Policy.
10. Subscriptions and fees
Some features of the Service may be offered free of charge, and others may require a paid subscription or one-time fee. Where fees apply, the price, billing cycle, and any renewal or cancellation terms will be presented to you before you are charged, and you agree to pay them. Unless the law requires otherwise or we say so at the time, fees are non-refundable. We may change our pricing on a going-forward basis with reasonable notice.
11. Disclaimer of warranties
The Service is provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that its output will be accurate, complete, or suitable for any particular purpose, including any health or medical purpose. You use the Service, and rely on its output, at your own discretion and risk.
12. No liability
The Service is provided "as is", and you use it entirely at your own risk. To the fullest extent permitted by law, Depth Intelligence Private Limited is not liable to you or to anyone else for any damages of any kind whatsoever ( including any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, any loss of data, profits, savings, or goodwill, and any harm arising from actions taken on the basis of the Service) arising out of or relating to your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages. You are solely responsible for any decisions you make using Depth. Nothing here excludes liability that cannot be excluded under applicable law.
13. Indemnification
You agree to indemnify and hold harmless Depth Intelligence Private Limited from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service, your breach of these Terms, or your violation of any law or the rights of any third party.
14. Termination
You may stop using Depth and close your account at any time. We may suspend or terminate your access if you breach these Terms, if we are required to by law, or if we discontinue the Service. On termination, your right to use the Service ends; the sections that by their nature should survive (including disclaimers, limitation of liability, indemnification, and governing law) will continue to apply. How we handle your data on account closure is set out in our Privacy Policy.
You can revoke future Apple Health access in iOS Settings → Privacy & Security → Health → Depth. Revocation does not delete records already imported; delete the relevant data or close your Depth account to request their deletion, subject to limited retention required by law.
15. Changes to these Terms
We may update these Terms as the Service evolves. When we make a material change, we will update the effective date above and, where appropriate, notify you. Your continued use of the Service after a change takes effect means you accept the updated Terms.
16. Governing law and disputes
These Terms are governed by the laws of India, without regard to conflict-of-laws rules. You agree that the courts located in Bangalore, India, will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you submit to the personal jurisdiction of those courts.
17. Contact
Questions about these Terms? Email legal@depth.fit. For privacy questions, see our Privacy Policy or email privacy@depth.fit.
- Owner and operator: Depth Intelligence Private Limited
See also our Privacy Policy.